Every client must take care of his/her own travel- and accident insurance. Please make sure that your insurance covers also possible rescue from wilderness regions above the arctic circle.
Booking and payment
Once you have made a booking with us, you confirm this by paying a deposit of 50% of the full tour/course price . The deposit invoice is sent by e-mail and need to be paid within 14 days. The remaining amount is due 30 days before the start of your tour/course, a separate invoice is sent for that by e-mail. If your booking is made less than 30 days before the start date of your tour/course, you need to place your full payment within seven days after your booking. The right to participate to the tour/course is formed after the payment has been paid in a whole. On one day tours the full payment invoice is send immediately after booking and booking is confirmed with us by paying the invoice.
COVID-19 UPDATE : on ALL our offers from 26/03/2020 to 31/10/2020, we now offer free cancellation up to 2 days before the start of your activity for newly booked tours from 26/03/2020 onwards.
Following charges will apply:
All cancellations should be made in written and sent by e-mail to : tim (at) truenorthadventures.no
True North Adventures is not responsible for the consequences of any delays, expenses incurred or alterations caused by illness, weather, war, terrorism, political events, civil strike, natural disaster, technical difficulties or any event beyond our control.
If a tour/course does not have the sufficient amount of participants 14 days before the start date, True North Adventures has the right to cancel the tour/course. You can find the minimum amount of participants on the specific tour/course information page. If a tour/course is likely to be cancelled under such circumstances mentioned above you will be informed as soon as possible. If a tour/course is cancelled under such circumstances mentioned above you are entitled to a full refund of any payments made to True North Adventures.
If True North Adventures cancels your tour/course, True North Adventures will not be liable for any third party expenses which you may have incurred as a result of your booking.